The Holiday Sale Voucher is valid from 1st May, 2022 to 31st March, 2023
The Holiday Sale voucher comprises of 2 Holiday Sale coupon numbers for one night each at respective room category
Each Holiday Sale voucher consists of 2 coupon numbers
Holiday Sale rates are subject to taxes as applicable. 12% GST will be applicable on room charges and 18% GST will be applicable on breakfast
One Holiday Sale Voucher is entitled for occupancy of 2 (two) persons per room per night
Confirmation of accommodation is subject to availability of rooms of the respective category
The Holiday Sale Voucher entitles you for accommodation and breakfast for two persons
The Holiday Sale Voucher includes entry to Club Rio at The Ffort Raichak with usage of swimming pool and gymnasium only (As per Covid-19 norms)
This Holiday Sale Voucher cannot be clubbed with any other prevailing offers
The Holiday Sale Voucher is only applicable for FIT (Free Individual Travellers only) and cannot be clubbed for any bulk reservations such as conferences / weddings / celebrations / any trade activity
The Holiday Sale voucher is non-tradable or resalable
This Holiday Sale Voucher is non-refundable
Guest would be entitled to purchase a maximum of 6 vouchers on one mobile number
Rates applicable for an up gradation will be as per actual differential amount of the rooms as per season’s rate and not as per holiday sale rate differences
Extra guest charges per night are mentioned as below
6-11 years ~ INR 799 +Taxes (Without extra bed)
11+ years & above ~ INR 1199+Taxes (With extra bed)
The Holiday Sale voucher is transferable on issuance of Guest Certificate with intimation of the same at least 30 days in advance
The same needs to be intimated to Reservation department in writing wherein the reservation would issue a Guest Certificate based on the requisite details provided, without which the transfer would not be deemed valid
This Holiday Sale Voucher will also be valid for stay on any premium days comprising of event days, eve of public holidays, public holidays and extended weekends subject to payment of applicable Premium Surcharge which would be intimated from time to time. The decision of the company will be final and binding in this case
It is mandatory to keep a copy of Holiday Sale voucher handy
Login to our Holiday Sale portal via mobile number is mandatory
ARRIVAL / DEPARTURE
A. Check-In
Our standard Resort check-in timing is 01:00 pm. As per Government norms, you would be required to produce government approved photo id proof for all occupants at the time of check-in at the Resort
Early check-in will be on the sole discretion of the Resort Management, subject to availability and confirmation of the same has to be taken during the time of reservation and on payment of applicable charges
B. Check-Out
Our standard resort check-out timing is 11:00 am. Guests are requested to vacate the rooms as per the standard check-out time, failing which, the Resort Management reserves the right to remove the guest and his/her belongings from the said room
All bills must be settled on by cash/ credit card/ debit card/UPI payments
All extra billings which do not form a part of This Holiday Sale package must be settled at the time of check-out by cash/ credit card/ debit card/UPI payments only
Late check-out will be on the sole discretion of the Resort Management, subject to availability and on payment of applicable charges
CANCELLATION / RESCHEDULING
Cancellation of reservation must be made 14 days prior to the date of check-in, failing which the Holiday Sale Voucher will be deemed as cancelled and the same cannot be utilized against any future date of visit
In case the date of visit gets rescheduled, the guest needs to intimate the reservation department 14 days prior to the date of check-in. Fresh date/s need to be provided at the reservation office and the confirmation of the same will be subject to availability
Rescheduling of the visit will be done only once, post which the voucher will stand cancelled / non refundable
All no-show will be treated as cancellation and voucher will be deemed utilized.
OTHER T&C
No outside food or liquor is allowed inside the Resort premises
Pets are not allowed in the Resort
Any breakage or damage would be charged and the payment for such charges must be paid at the time of check-out by cash/ credit card / Debit card / UPI payments
Transportation, if any, may be arranged at an extra cost depending on the rate/distance and the payment should be made at the time of booking the same
The Management will not in any way whatsoever be responsible for any loss and/or damage to belongings of the Guest or any other property from either the rooms or locker, or any other part of the resort for any cause whatsoever including theft or pilferage
All disputes, differences or questions arising out of this transaction shall be settled by appointment of sole Arbitrator by the Management as per provision of Arbitration and Conciliation Act, 1996 and venue of such arbitration shall be at Kolkata only subject to cost of Arbitration equally paid by both parties. Arbitration proceedings shall be initiated in respect of all matters pertaining to this transaction as envisaged herein only.
Further, the Civil Courts in Kolkata shall have jurisdiction to the exclusion of all other Courts
Notwithstanding, anything stated above the Resort property shall not incur any liability to the Member/Guest/Free Individual Traveller if it is not in a position to fulfill its obligation by reason of any war, civil commotion, force majeure, act of God or any notification or order of any court of law or government or the local body (s)
The Management reserves the right to effect such variations, alterations, deletions and/or modifications on any of the above terms & conditions therein as it may, at its sole discretion, deem appropriate and fit or as may be directed/allowed by competent authority without any prior notice
All rates mentioned are exclusive of applicable taxes
